Returns & Replacements
We allow returns for a full refund on all of our products if the following conditions are met:
- The item being returned is new and unopened, in its original packaging, with all tags still attached
- The item is returned within 30 days of delivery
If you would like to return one of our products, follow these steps:
- Fill out and print our return form and address label.
- Place the return form along with the item you are returning into a shipping package.
- Tape the address label to the outside of the shipping package.
- Purchase and attach postage, and then ship the package
Damaged, Defective, or Incorrect Items
If you received a product from us that is damaged, defective, or not what you ordered, please send us a message via our contact form or call us at 1-888-993-5242 (Mon-Fri: 10AM-5PM EST, Sat: 10AM-3PM EST). Let us know about the problem with your item and we will arrange for a replacement at no additional cost to you.